Patient Representative
Duties and Responsibilities:
Patient Representatives work for healthcare administrators to
address the concerns and special needs of patients and their families. They evaluate patient satisfaction,
investigate complaints, collect information about patient dissatisfaction, work
with departments to resolve patient problems, and educate staff. Patient
representatives work in hospitals, nursing homes, other long-term care
facilities, and in public health agencies.
Salary: $20,000
- $40,000
Education:
Students
should take challenging high school courses in business, science, math, and
English. Requirements differ, but most employers prefer college graduates with
backgrounds in health or social services.
Experience or course work in conflict resolution is also valued.
Reflection: Do you
think you would like to be one? Why? Why not?